Our story of the last couple of years is told in Inside Housing. Chair Iain Sim and CEO John Higgins talk about the turnaround action plan we’ve been implementing. They explain the challenges, as well as our successes, and the lessons learnt.Here’s a brief extract:““We’re working towards the position where we can say that we’re compliant,” says Mr Higgins. “I …
Our contact details have changed Please note that from 20 April 2026, our contact details have changed. Head Office address: Rooms 202-203 Spaces 11-15 Guildhall Lane Leicester LE1 5FQ Telephone: 01422 552 312 Email: info@firstpriorityha.co.uk
We are very happy to present you with our Annual Report for 2023-24. Our annual reports provide information on how we have performed throughout the previous year. These reports cover financial, governance and operational performance. These are all important areas in how we deliver services to tenants and continue to be sustainable. We are proud …
Our Board have released a statement commenting on our compliance with the Housing Ombudsman complaint handling code for 2024.
We have published the results of our Tenant Satisfaction Measures and our self-assessment with the Housing Ombudsman’s Complaint Handling Code.
