New tenants

For a new tenant to move into a First Priority property, we require a completed referral form and supporting evidence. This will then need to be approved.

Information for Support Providers

We provide all Support Providers with a handbook so they can understand the services we deliver.  

Information for Tenants​

We provide all tenants with a tenant handbook so they can understand the terms of their tenancy.

What We Do -
Our Offer

Find out more about our Intensive Housing Management services and how these are delivered to our tenants.

Reporting a

Repair

You can report a repair 24/7 online or by calling 0333 3440 911.

Reporting Other Tenant Issues​

If you need to report other tenant issues, you can contact us for help.

Send us your Feedback

We value feedback from our tenants and Support Providers to improve our services. You can tell us what you think here.