Our story of the last couple of years is told in Inside Housing. Chair Iain Sim and CEO John Higgins talk about the turnaround action plan we’ve been implementing. They explain the challenges, as well as our successes, and the lessons learnt.Here’s a brief extract:““We’re working towards the position where we can say that we’re compliant,” says Mr Higgins. “I …
Our First Priority is keeping tenants and staff safe. Consequently, following the introduction of the new Lockdown, we will only be providing Emergency and urgent repairs to all homes You can still log a repair request with our Helpdesk. We will respond to emergency or urgent repairs within our normal timescales. All other repairs will …
We have reviewed our services in light of the introduction of new Tier 4 restrictions. Our First Priority is keeping tenants and staff safe. Consequently, we will only be providing Emergency and urgent repairs to those homes in Tier 4 areas for now. You can still log a repair request with our Helpdesk. We will …
First Priority is continuing to provide all of our services during this second lockdown. Our Helpdesk remains open to take your calls, so we continue to deliver the repairs service. We will deliver our services in line with guidelines. We will be contacting all homes on a weekly basis during the lockdown. So please let …
